A Training Game
Training the sales force can be a little monotonous, time consuming, one sided and non-interactive task. The client wanted to change the way its traditionally done. Codewalla tried to solve the problem with an interactive Training game.
The Training Game is a simulation training platform that is customized according to the organizations existing sales, service or training processes.
A fun and interactive game to make training and role playing easy for teams across all industries.
Organizations using the game can populate buyer profiles, questions and answers which are used for the training.
Codewalla followed a two fold approach
To re-implement the product from hard-coded native app to CMS based web app, along-with feature and functionality enhancements for multiple clients.
To enhance the solution with value added elements like Gamification, UI/UX, Scoring, Multiple Game modes (Single and Multiplayer), Customer support, back-end and operational features.
An in-built Scoring and Rating system tracks player progress and achievements to measure success of the training. Managers can review player performance and compare that with other players based on reports generated.
The gamification elements revolves around the concepts of rewards within the game:
Leader boards/ Badges
The existing product in its initial form was a hard-coded native app with customer specific Ad-Hoc builds which are sent out to customers of the company.
For each customer, the Company has to manually enter buyer profiles, questions, answers, customer-specific assets, etc.
As the product grew and scaled with new customers being added, manually creating customer specific builds was a big challenge.
The product lacked features of gamification hence was absent of a competitive nature leading to low performance of individuals being trained.
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